About Us
About
About Dana Lewis
With over two decades of proven success in hospitality sales and business development, Dana Lewis is the driving force behind Dynamic Hotel Concierge Services. Known for an unmatched ability to uncover new opportunities, Dana has built a career in identifying quality leads, forging lasting partnerships, and consistently turning prospects into loyal, revenue-producing clients.
Dana’s expertise spans the full sales cycle—researching and targeting high-value accounts, engaging decision-makers with tailored solutions, and closing deals that deliver measurable impact. Their track record includes securing long-term corporate agreements, developing new business pipelines in competitive markets, and increasing revenue streams through innovative sales strategies.
A natural connector, Dana excels at building relationships that go beyond the transaction. By blending data-driven insights with personal touch, they not only help hotels grow occupancy and RevPAR, but also strengthen their long-term market presence. Whether it’s expanding into new corporate segments, shifting share from competitors, or closing time-sensitive opportunities, Dana’s focus is always on driving results.
Through Dynamic Hotel Concierge Services, Dana brings this same commitment and expertise to hotel partners nationwide—helping properties capture more business, increase profitability, and achieve sustainable growth.
Tomiko James
Tomiko James
As President of Operational Support at Dynamic Hotel Concierge Services, I bring nearly thirty years of hospitality expertise, with hands-on experience spanning more than ten major hotel brands. My career has been built on a passion for service excellence, operational efficiency, and delivering memorable guest experiences.
Throughout my journey, I’ve gained deep knowledge of multiple Property Management Systems (PMS) and other hospitality platforms, allowing me to seamlessly integrate technology with day-to-day hotel operations. I have also been honored with several industry awards, recognizing my commitment to leadership, innovation, and outstanding service.
My specialties include customer service training, cost control, standard operating procedure (SOP) development, and operational expense reduction techniques. I’ve successfully implemented strategies that not only enhanced the guest experience but also strengthened profitability across multiple properties.
At Dynamic Hotel Concierge Services, I apply this wealth of experience to ensure our clients receive tailored operational support that elevates service standards, optimizes efficiency, and measurable results.